Privacy Policy

  1. Introduction
  2. Welcome to Fusion, a mobile application developed and owned by Epicle SMC Ltd ("we", "us", or "our"). Fusion is designed to facilitate Sacco transactions for users in Uganda and beyond. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our application, website, and other related services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

  3. Scope and Definitions
  4. This Privacy Policy applies to all users of Fusion, regardless of whether you are accessing the Services through a mobile device, web browser, or other means.

    • Personal Data: Any information that relates to an identified or identifiable natural person.
    • Sensitive Data: Personal Data that includes financial details, transaction history, or other data that requires enhanced protection.
    • Usage Data: Data generated from your interaction with our Services, including device information, log files, and other diagnostic data.
    • Third Parties: Service providers, partners, or any other entities with whom we may share information as described below.
  5. Information We Collect
  6. 3.1 Personal Information

    • Contact Details: Name, email address, telephone number, and other contact details.
    • Transaction Data: Details related to Sacco transactions including account numbers, transaction amounts, dates, and other financial information.
    • Account Credentials: Information provided during registration or login, including usernames and passwords.
    • Location Data: Information about your geographic location for service enhancement and security.

    3.2 Automatically Collected Information

    • Device Information: Details such as device type, operating system, unique device identifiers, and mobile network information.
    • Usage Data: Data on how users interact with the Services, including pages viewed and features accessed.
    • Cookies and Similar Technologies: Used for personalization and analytics.
  7. Use of Your Information
    • Providing and Enhancing Services
    • Customer Communication and Support
    • Service Improvement
    • Security and Fraud Prevention
    • Compliance and Legal Obligations
  8. Sharing and Disclosure of Information
    • With Service Providers
    • For Legal Reasons
    • Business Transfers
    • With Your Consent
  9. Data Security
  10. We implement various security measures to protect personal data, including encryption and security audits. However, no system is completely secure.

  11. Data Retention
  12. Personal data is retained only as long as necessary for the stated purposes or as required by law.

  13. Your Rights and Choices
    • Access and Correction
    • Data Deletion
    • Restriction and Objection
    • Data Portability
  14. Cookies and Similar Technologies
  15. Cookies enhance user experience and track usage. Users can manage preferences via device settings.

  16. International Data Transfers
  17. Data may be processed in different countries with appropriate safeguards in place.

  18. Children's Privacy
  19. Fusion is not intended for children under 13. If such data is collected inadvertently, we will delete it promptly.

  20. Changes to This Privacy Policy
  21. We may update this Privacy Policy, and users are encouraged to review it periodically.

  22. Contact Information
  23. If you have any questions, please contact us: